Shipping & Delivery Policy

We value our customers time & money and hence strive to ensure that they receive their purchased product in the finest of conditions, on or before the committed date. In order to do so, we have partnered with leading logistics/courier companies.

Delivery Timeline: 

•At Mondal Crystals, we’re committed to delivering your order with care and on time. You can expect your gemstones, rudraksha, or malas to arrive within 7 days from the date of order confirmation. Our trusted delivery partners work diligently to ensure your spiritual treasures reach you safely and promptly.

Shipping Charges:

•Pan India: We provide free shipping across India. 

•The whole order amount will be refunded if the order is cancelled (within 24 hours of placing the order), lost or un-delivered to your preferred location.

•If your parcel is damaged or tampered with when you receive it, then please refuse to accept it. You can reach us: E-mail at support@mondalcrystals.com or Call/WhatsApp on (+91) 8240263704 mentioning your order number and we shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.

How to Track Your Order:

•After placing your order, keep an eye on your WhatsApp number.

•You will receive a message with your unique tracking number.

•Use this tracking number to monitor your order’s journey and receive real-time updates.

•At mondalcrystals.com, we are dedicated to enhancing your shopping experience at every step of the way. Our partnership with top-notch logistics services is just one more way we strive to exceed your expectations.

•Thank you for choosing mondalcrystals.com for your best shopping Partner. We can’t wait to deliver your fashion dreams to your doorstep, and with our tracking service, you’ll always be in the know. Elevate your style, celebrate your moments, and let us handle the rest.

Happy Shopping!!!